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1. Information We Collect
To provide a seamless educational and administrative experience, we collect various types of information, including:
A. Personal Information
- Students: Name, date of birth, contact details, academic records, attendance data, and parent/guardian information.
- Teachers & Staff: Name, contact details, employment records, qualifications, and performance data.
- Parents/Guardians: Name, contact details, relationship to the student, and access credentials.
- Administrators: Login credentials, role-based permissions, and institutional details.
B. Academic & Operational Data
- Class schedules, exam results, assignments, grades, and disciplinary records.
- Fee payment details, library records, and transportation logs (if applicable).
- Communication logs between users (e.g., teacher-parent messages, announcements).
C. Technical & Usage Data
- IP addresses, device information (browser, OS, hardware), and cookies.
- Log files, session duration, and interaction patterns within the platform.
D. Third-Party Data
- If integrated, data from external services (e.g., payment gateways, LMS tools, cloud storage).
2. How We Use Your Information
We process your data to:
- Provide & Improve Services: Facilitate academic management, attendance tracking, fee processing, and communication.
- Enhance Security: Prevent fraud, unauthorized access, and ensure compliance with institutional policies.
- Personalize Experience: Offer tailored dashboards, notifications, and academic insights.
- Legal & Administrative Compliance: Meet regulatory requirements, audit purposes, and institutional reporting.
- Communication: Send updates, alerts, and institutional announcements via email/SMS.
3. Data Sharing & Disclosure
We may share information with:
- Authorized School/College Personnel: Teachers, administrators, and staff for academic and operational purposes.
- Parents/Guardians: Access to student progress, attendance, and performance reports.
- Third-Party Service Providers: Payment processors, cloud hosting, and analytics tools (under strict confidentiality agreements).
- Legal & Regulatory Authorities: If required by law (e.g., subpoenas, child protection laws).
We do not sell or rent your personal data to advertisers or external marketers.
4. Data Security Measures
We implement robust security protocols, including:
- Encryption: SSL/TLS for data transmission, AES for stored data.
- Access Controls: Role-based permissions and multi-factor authentication (MFA).
- Regular Audits: Vulnerability assessments and penetration testing.
- Employee Training: Strict confidentiality agreements for staff handling sensitive data.
Despite our efforts, no system is 100% secure. Users must also protect their login credentials and report suspicious activity immediately.
5. Data Retention & Deletion
- We retain data as long as necessary for academic, legal, or operational purposes.
- Inactive accounts may be archived or anonymized after a specified period.
- Users (or institutions) may request data deletion, subject to legal obligations.
6. Cookies & Tracking Technologies
We use cookies to:
- Enhance user experience (e.g., session management, preferences).
- Analyze traffic patterns via tools like Google Analytics (anonymous data).
- Users can disable cookies via browser settings but may lose certain functionalities.